Troubleshooting
Troubleshooting
Solving Common Problems
Running into an issue? Check these guides for solutions to common problems. If you don't find what you're looking for, contact your Standard Education representative for help.
Troubleshooting Guides
Login Issues
Resolve problems with signing in, password resets, and account access.
Data Not Showing
Diagnose why expected data is missing from dashboards or screening tools.
Screening Issues
Fix problems administering assessments or viewing screening results.
Getting Additional Help
For urgent issues affecting multiple users, contact your Standard Education representative directly rather than troubleshooting on your own.