Administration
User Access
Overview
User accounts in Standard Education are managed by your Standard Education representative. This article explains how user access works and how to request changes to your account structure.
Current User Management
User account creation, role assignment, and access changes are currently handled by your Standard Education representative. Self-service user management is not yet available within Standard Education itself.
Self-service user management is on the Standard Education roadmap. In the future, district administrators will be able to manage users directly within the platform without contacting your representative.
Roles and Access Levels
Standard Education uses roles to control what each user can see and do:
Administration Role
Full access to district-level dashboards, screening management, and data. Typically assigned to:
- District leadership
- Central office staff
- Assessment coordinators
- Data managers
Member Role
Access to school-level dashboards and data. Typically assigned to:
- Building administrators
- School counselors
- School-level support staff
Teacher Role
Access to classroom-level data and screening tools. Teachers can:
- Complete screenings for their students
- View their students' assessment results and progress
- Access classroom-level dashboards
What You Can Do With Your Account
Your role determines what you can access:
- View dashboards based on your role and school assignment
- Complete screenings (teachers and administrators)
- Export data from dashboards
- Access student profiles and assessment results
- View reports and analytics
Requesting Changes
To add new users, change roles, deactivate accounts, or change school assignments, contact your Standard Education representative with the following information:
- User's full name
- Email address
- School or district assignment
- Desired role
- Start date (if new user)
Your representative will process the request and send the new or updated user an invitation.
Invitation Process
When a new user account is created, the user receives an email invitation with a link to:
- Set their password
- Accept the terms of service
- Sign in to Standard Education
The invitation link is valid for a limited time. If a user doesn't complete setup within that window, contact your representative to resend the invitation.
Deactivating and Reactivating Accounts
When a staff member leaves your district or no longer needs access to Standard Education:
- Contact your Standard Education representative
- Request account deactivation
Deactivated users cannot sign in to the platform. If a user needs access again in the future, your representative can reactivate the account.
Deactivated users lose access immediately. If a staff member leaves, deactivate their account promptly for security.
Changing User Roles or School Assignments
If a user's role or school assignment changes (for example, a teacher moves to an administrative role or transfers to a different building):
- Contact your Standard Education representative
- Specify the user's name and new role or assignment
Your representative will make the change. The user will see updated access the next time they sign in.
Frequently Asked Questions
Can users change their own password?
Yes. Users can reset their password using the "Forgot Password" link on the login screen. They'll receive an email with instructions.
What happens if a user forgets their password?
They can use the "Forgot Password" link on the login screen. If they don't receive the email, check their spam folder or contact your Standard Education representative.
Can a user have multiple roles?
Yes, users can have multiple roles (for example, both a teacher role in one school and an administrator role at the district level). Contact your representative if you need to assign multiple roles.
How long does it take to add a new user?
Typically, new user accounts are created within one business day of your request. The user will receive an invitation email immediately.